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<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:12.0pt;color:black">From:
</span></b><span style="font-size:12.0pt;color:black">Lens Benny <benny.lens@vlaanderen.be><br>
<b>Date: </b>Thursday, 21 November 2019 at 15:59<br>
<b>To: </b>Van Autreve Dries <dries.vanautreve@vlaanderen.be>, Buntinx Johan <johan.buntinx@vlaanderen.be>, Beckers Pieter LNE <pieter.beckers@vlaanderen.be>, Feng Zhaodi <zhaodi.feng@vlaanderen.be>, Bart Vangilbergen <bart.vangilbergen@ovam.be>, Idzi Hubrecht
<i.hubrecht@vmm.be>, Ronny Vercruysse <r.vercruysse@vmm.be>, Hilde Raes <h.raes@vmm.be>, VELGHE Tomas <tomas.velghe@vlaanderen.be>, Heyvaert Geert <geert.heyvaert@vlaanderen.be><br>
<b>Cc: </b>Lens Benny <benny.lens@vlaanderen.be><br>
<b>Subject: </b>Flow in jira van de uitbating-tickets<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Beste,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Nu we gestart zijn met de uitbating tickets, geef ik nog even mee hoe we hiermee omgaan in Jira, doordat we beperkt zijn in onze kolommen.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<span style="font-size:12.0pt">Te doen + assignee = Geert --> taak nog niet klaar om op te pikken<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt">Te doen + assignee = Partner --> Partner kan starten (wil zeggen dat partner mag aanleveren) (indien klaar, zet in 'In Uitvoering')<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt">In uitvoering --> Partner is klaar (wil zeggen partner heeft aangeleverd) en ApoCow kan uitvoeren<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt">In uitvoering + assignee = ApoCow-er --> ApoCow-er neemt het ticket op om het uit te voeren in oefen-campagne (indien klaar, zet in 'Peer Review')<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt">Peer review --> ApoCow-er is klaar in oefen-campagne en dit kan getest worden (Partner of Benny kan testen (assigneer aan u eigen) en indien klaar zet je het in 'Testbaar')<br>
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<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt">Testbaar --> Partner/Benny heeft getest in oefen-campagne, dit mag nu uitgevoerd worden in prod (ApoCow-er neemt het ticket (en assigneert aan zich zelf) en voert het uit in prod, indien klaar zet in 'Accepteerbaar')<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt">Accepteerbaar --> ApoCow-er heeft het uitgevoerd in prod (Partner kan dit verifiëren
<span style="background:white">in prod</span> (en assigneert het aan zich zelf), indien klaar zet in 'Klaar')<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt">Klaar --> Partner heeft geverifiërd in prod<o:p></o:p></span></li></ul>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Indien er opmerkingen/fouten zijn:<o:p></o:p></span></p>
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<span style="font-size:12.0pt">In uitvoering --> herassigneer aan Partner met comment van Apocow-er<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2">
<span style="font-size:12.0pt">Peer review --> Benny/Partner vindt een fout in oefen-campagne en herassigneert aan ApoCower en zet comment<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2">
<span style="font-size:12.0pt">Accepteerbaar --> Herassigneert aan ApoCow-er met comment van Partner<o:p></o:p></span></li></ul>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Het assigneren is van groot belang, zo weet je altijd wie er met het ticket bezig is (of verwacht bezig te zijn). Probeer bij het herassigneren telkens de persoon te nemen die met het ticket aan
de slag is geweest.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Ik weet het is allemaal een beetje complex, maar we zijn wat beperkt met de kolommen van Jira. Vorig jaar is het ons gelukt, dan zal het dit jaar ook wel lukken
</span><span style="font-size:12.0pt;font-family:"Apple Color Emoji";color:black">😉</span><span style="font-size:12.0pt;color:black">.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Mvg,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Benny<o:p></o:p></span></p>
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