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<p class="MsoNormal">Dag collega’s,<o:p></o:p></p>
<p class="MsoNormal">Zie onder (aangeduid in geel). Kunnen jullie dit intern communiceren binnen jullie afdeling aub?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Bijkomend, ter informatie: <o:p></o:p></p>
<p class="MsoNormal">Er zijn ook gekende problemen dat Teams op sommige laptops de camera niet herkent
<o:p></o:p></p>
<p class="MsoNormal">(zie info Mario in Teams, en ook info op <a href="https://www.yammer.com/vlaanderen.be/threads/597139282616320">
https://www.yammer.com/vlaanderen.be/threads/597139282616320</a>) <o:p></o:p></p>
<p class="MsoNormal">Dit probleem betreft verouderde camera-drivers die dienen ge-updated te worden, en dient dus, ongeacht dat HBplus Teams momenteel nog niet ondersteunt, door de helpdesk van HBplus opgelost te worden.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Vriendelijke groeten,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span lang="NL" style="font-size:10.0pt;color:#CD5C12;mso-fareast-language:NL">Geert Casier</span></b><span style="color:black;mso-fareast-language:NL"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="NL" style="font-size:10.0pt;color:#CD5C12;mso-fareast-language:NL">Deskundige</span><span style="color:black;mso-fareast-language:NL"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="NL" style="font-size:10.0pt;color:#CD5C12;mso-fareast-language:NL"> </span><span style="color:black;mso-fareast-language:NL"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="NL" style="font-size:10.0pt;color:#CD5C12;mso-fareast-language:NL">DEPARTEMENT <b>OMGEVING</b></span><span style="color:black;mso-fareast-language:NL"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="NL" style="font-size:10.0pt;color:#CD5C12;mso-fareast-language:NL">Afdeling Data-en informatiebeheer & digitale maatschappij</span><span style="color:black;mso-fareast-language:NL"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="NL" style="font-size:10.0pt;color:#CD5C12;mso-fareast-language:NL">T </span></b><span lang="NL" style="font-size:10.0pt;color:#CD5C12;mso-fareast-language:NL">02 553 15 64, <b>M</b> 0492 72 26 72</span><span style="color:black;mso-fareast-language:NL"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="NL" style="font-size:10.0pt;color:#CD5C12;mso-fareast-language:NL">Koning Albert II-laan 20 bus 8, 1000 Brussel</span><span style="color:black;mso-fareast-language:NL"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.omgevingvlaanderen.be%2F&data=02%7C01%7Cgeert.casier%40vlaanderen.be%7C9c6cd784513e47bcaef408d6d9e359f6%7C0c0338a695614ee8b8d64e89cbd520a0%7C0%7C0%7C636935967824567836&sdata=BZn5ZIurJnK5Krg3ncfjo6NUlD2iLRe%2BqQax9oywDBU%3D&reserved=0"><b><span lang="NL" style="font-size:10.0pt;color:#CD5C12">www.omgevingvlaanderen.be</span></b></a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="NL" style="font-family:"Times New Roman",serif;color:black;mso-fareast-language:NL"> </span><span style="color:black;mso-fareast-language:NL"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FomgevingVL&data=02%7C01%7Cgeert.casier%40vlaanderen.be%7C9c6cd784513e47bcaef408d6d9e359f6%7C0c0338a695614ee8b8d64e89cbd520a0%7C0%7C0%7C636935967824577850&sdata=1GVb%2B4eCfTZ%2Fw2dYS5XypEy%2Bp976R%2ByiOx1E2HNpqwQ%3D&reserved=0"><span lang="NL" style="font-family:"Times New Roman",serif;color:#044A91;mso-fareast-language:NL;text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="Afbeelding_x0020_4" src="cid:image001.png@01D5FDCE.11D5C410" alt="signature_1242947997"></span></a><span lang="NL" style="font-family:"Times New Roman",serif;color:black;mso-fareast-language:NL"> </span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FDepartementomgeving&data=02%7C01%7Cgeert.casier%40vlaanderen.be%7C9c6cd784513e47bcaef408d6d9e359f6%7C0c0338a695614ee8b8d64e89cbd520a0%7C0%7C0%7C636935967824587846&sdata=4oy1nyEEs65J0HSES5mY6N9ddqhswwX%2FqrgIohVx5AY%3D&reserved=0"><span lang="NL" style="font-family:"Times New Roman",serif;color:#044A91;mso-fareast-language:NL;text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="Afbeelding_x0020_3" src="cid:image002.png@01D5FDCE.11D5C410" alt="signature_224033327"></span></a><span lang="NL" style="font-family:"Times New Roman",serif;color:black;mso-fareast-language:NL"> </span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdepartement-omgeving&data=02%7C01%7Cgeert.casier%40vlaanderen.be%7C9c6cd784513e47bcaef408d6d9e359f6%7C0c0338a695614ee8b8d64e89cbd520a0%7C0%7C0%7C636935967824587846&sdata=qe6EkKJvpaunq9gduxCPIZw4B5kksK3wSzRfyOA%2FELg%3D&reserved=0"><span lang="NL" style="font-family:"Times New Roman",serif;color:#044A91;mso-fareast-language:NL;text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="Afbeelding_x0020_2" src="cid:image003.png@01D5FDCE.11D5C410" alt="signature_1305049814"></span></a><span style="color:black;mso-fareast-language:NL"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="NL" style="font-family:"Times New Roman",serif;color:black;mso-fareast-language:NL"> </span><span style="color:black;mso-fareast-language:NL"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="NL" style="font-family:"Times New Roman",serif;color:black;mso-fareast-language:NL"><img border="0" width="142" height="49" style="width:1.4791in;height:.5104in" id="Afbeelding_x0020_1" src="cid:image004.png@01D5FDCE.11D5C410" alt="dtekening"></span><span style="color:black;mso-fareast-language:NL"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL"> <o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">Van: </span></b><span style="font-size:12.0pt;color:black">"BOON Joelle (MKD/MST)" <joelle.boon@proximus.com><br>
<b>Datum: </b>donderdag 19 maart 2020 om 08:54<br>
<b>Onderwerp: </b>Incident HB-plus: certificaatprobleem Skype voor Bedrijven (O365) - update 19/03/2020 - 09u00</span><span style="font-size:12.0pt;color:black;mso-fareast-language:NL"><o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><i>Ref: oproep aan alle betrokken gebruikers om incident te melden aan de servicedesk</i><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Aan alle ICT-functiehouders<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Allen,<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">HB-plus en Microsoft vonden een mogelijke oplossing voor het probleem dat gebruikers ondervinden bij het aanmelden op Skype voor bedrijven waardoor onderstaande melding verschijnt:<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="350" height="162" style="width:3.6458in;height:1.6875in" id="Picture_x0020_4" src="cid:image005.jpg@01D5FDCE.11D5C410"><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="background:yellow;mso-highlight:yellow">De oplossing vereist aanpassingen in de instellingen van het Skypeprogramma van de gebruiker.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="background:yellow;mso-highlight:yellow">Daarom vragen wij
<u>aan alle betrokken gebruikers om contact op te nemen met de servicedesk</u> via 02/5539000 of op
<a href="mailto:servicedesk@vlaanderen.be">servicedesk@vlaanderen.be</a>.</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Alvast dank voor uw medewerking.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="mso-fareast-language:NL-BE">Met vriendelijke groeten,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="mso-fareast-language:NL-BE"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="mso-fareast-language:NL-BE">Joelle Boon</span><o:p></o:p></p>
<p class="MsoNormal"><span style="mso-fareast-language:NL-BE">0479/945.960</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="mso-fareast-language:NL-BE"> </span><span style="font-size:9.0pt;color:#737373;mso-fareast-language:NL"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span lang="EN-US" style="font-size:9.0pt;color:#737373;mso-fareast-language:NL">not be used for other purposes than Proximus business use.
</span><span style="font-size:9.0pt;color:#737373;mso-fareast-language:NL">See more on https://www.proximus.be/maildisclaimer</span><span style="mso-fareast-language:NL"><o:p></o:p></span></p>
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