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<body lang="NL-BE" link="#0563C1" vlink="purple" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt">Collega’s,</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt">Wegens combinatie van enerzijds vertrek collega en anderzijds verlof, zal de bezetting van de helpdesk bij DIDM herleid zijn tot 1 persoon.</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt">Dit tot 6 september.</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt">Dit heeft tot gevolg dat DIDM geen permanentie op de helpdesk kan verzekeren. DIDM zal wel al het mogelijke doen om de service naar best vermogen in te vullen.</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt">Mogen wij van jullie vragen om:</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:2.25pt;mso-list:l2 level1 lfo3"><span lang="NL" style="font-size:10.5pt;font-family:"Helvetica Neue";color:#444444;background:white">Voor problemen met eindgebruikersinfrastructuur kan je terecht bij de helpdesk
van HB+ </span><o:p></o:p></li></ul>
<p class="MsoListParagraph" style="margin-left:112.5pt;text-indent:-18.0pt;mso-list:l2 level3 lfo3">
<![if !supportLists]><span style="font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:10.5pt;font-family:"Helvetica Neue";color:#444444;background:white">02 553 90 00 </span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:112.5pt;text-indent:-18.0pt;mso-list:l2 level3 lfo3">
<![if !supportLists]><span style="font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="NL" style="font-size:11.0pt"><a href="mailto:servicedesk@vlaanderen.be"><span lang="EN-US">servicedesk@vlaanderen.be</span></a>
</span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:112.5pt"> <o:p></o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:2.25pt;mso-list:l2 level1 lfo3"><span lang="NL" style="font-size:11.0pt">Voor applicaties (in beheer bij DIDM) kan een mail gestuurd worden naar
<a href="mailto:help@omgevingvlaanderen.be">help@omgevingvlaanderen.be</a> </span>
<o:p></o:p></li></ul>
<p class="MsoListParagraph" style="margin-left:38.25pt"><span lang="NL" style="font-size:11.0pt">Gelieve hierin zo duidelijk mogelijk (de omvang van) het probleem te schetsen zodat de helpdeskmedewerker:</span><o:p></o:p></p>
<ul style="margin-top:0cm" type="disc">
<ul style="margin-top:0cm" type="circle">
<li class="MsoListParagraph" style="margin-left:2.25pt;mso-list:l2 level2 lfo3"><span lang="NL" style="font-size:11.0pt">Voldoende info heeft om de prioriteit te kunnen bepalen</span><o:p></o:p></li><li class="MsoListParagraph" style="margin-left:2.25pt;mso-list:l2 level2 lfo3"><span lang="NL" style="font-size:11.0pt">De juiste doorverwijzing te doen naar collega’s van infrastructuur of ontwikkeling</span><o:p></o:p></li></ul>
</ul>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt;color:black">Met vriendelijke groeten,</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt"> </span><o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL">Aniase Khachaba</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL">ICT - Expert</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL">DEPARTEMENT <b>OMGEVING</b></span><o:p></o:p></p>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL">Afdeling Data- en informatiebeheer en Digitale Maatschappij</span><o:p></o:p></p>
<p class="MsoNormal"><b><span lang="NL" style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL">T </span></b><span lang="NL" style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL">02 553 14 61</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL">Koning Albert II-laan 20 bus 8, 1000 Brussel</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL"><a href="http://www.omgevingvlaanderen.be/"><b><span lang="NL" style="color:#CD5C12">www.omgevingvlaanderen.be</span></b></a></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL"><a href="http://www.milieuinfo.be/"><b><span lang="NL" style="color:#CD5C12">www.milieuinfo.be</span></b></a></span><o:p></o:p></p>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL"><img border="0" width="12" height="12" style="width:.125in;height:.125in" id="Afbeelding_x0020_4" src="cid:image001.png@01D7886E.72F13730" alt="signature_2097537174"></span><span lang="NL" style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL"> </span><span style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL"><img border="0" width="12" height="12" style="width:.125in;height:.125in" id="Afbeelding_x0020_3" src="cid:image002.png@01D7886E.72F13730" alt="signature_1619282790"></span><span lang="NL" style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL"> </span><span style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL"><img border="0" width="12" height="12" style="width:.125in;height:.125in" id="Afbeelding_x0020_2" src="cid:image003.png@01D7886E.72F13730" alt="signature_937127114"></span><o:p></o:p></p>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#CD5C12;mso-fareast-language:NL"><img border="0" width="106" height="36" style="width:1.1041in;height:.375in" id="Afbeelding_x0020_1" src="cid:image004.png@01D7886E.72F13730" alt="signature_856664035"></span><o:p></o:p></p>
</div>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt;color:black"> </span><o:p></o:p></p>
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