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<p class="MsoNormal">Collega’s, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Jullie hebben allen onderstaande mail ontvangen.<o:p></o:p></p>
<p class="MsoNormal">Doe jullie het nodige met of voor onze eindgebruikers? <br>
Ofwel is er een probleem met SSCM waardoor trendmicro niet automatisch werd verwijderd, ofwel is de deïnstallatie niet correct uitgevoerd, dan moet hiervoor contact gelegd worden met de servicedesk om het op te lossen.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="616" style="width:462.0pt;border-collapse:collapse">
<tbody>
<tr style="height:15.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S306900<o:p></o:p></span></p>
</td>
<td width="272" nowrap="" valign="bottom" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE"><a href="mailto:erwin.lormans@vlaanderen.be">erwin.lormans@vlaanderen.be</a><o:p></o:p></span></p>
</td>
<td width="160" nowrap="" valign="bottom" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">lormaner<o:p></o:p></span></p>
</td>
<td width="87" nowrap="" valign="bottom" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">1Q2B8F<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S308667<o:p></o:p></span></p>
</td>
<td width="272" nowrap="" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">#N/B<o:p></o:p></span></p>
</td>
<td width="160" nowrap="" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">sadminmeynckpe<o:p></o:p></span></p>
</td>
<td width="87" nowrap="" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">1Q2B8GA<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S310644<o:p></o:p></span></p>
</td>
<td width="272" nowrap="" valign="bottom" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE"><a href="mailto:anneloes.vannoordt@vlaanderen.be">anneloes.vannoordt@vlaanderen.be</a><o:p></o:p></span></p>
</td>
<td width="160" nowrap="" valign="bottom" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">vannooan<o:p></o:p></span></p>
</td>
<td width="87" nowrap="" valign="bottom" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">1Q2B8B<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S314362<o:p></o:p></span></p>
</td>
<td width="272" nowrap="" valign="bottom" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE"><a href="mailto:nick.vertessen@vlaanderen.be">nick.vertessen@vlaanderen.be</a><o:p></o:p></span></p>
</td>
<td width="160" nowrap="" valign="bottom" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">vertesni<o:p></o:p></span></p>
</td>
<td width="87" nowrap="" valign="bottom" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">1Q2B8FA<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S317223<o:p></o:p></span></p>
</td>
<td width="272" nowrap="" valign="bottom" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE"><a href="mailto:martine.vandevoorde@vlaanderen.be">martine.vandevoorde@vlaanderen.be</a><o:p></o:p></span></p>
</td>
<td width="160" nowrap="" valign="bottom" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">vdvoorma<o:p></o:p></span></p>
</td>
<td width="87" nowrap="" valign="bottom" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">1Q2B8BC<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S317240<o:p></o:p></span></p>
</td>
<td width="272" nowrap="" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">#N/B<o:p></o:p></span></p>
</td>
<td width="160" nowrap="" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">sadminroelsmc<o:p></o:p></span></p>
</td>
<td width="87" nowrap="" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">1Q2B8GK<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S319310<o:p></o:p></span></p>
</td>
<td width="272" nowrap="" valign="bottom" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE"><a href="mailto:leen.verbist@vlaanderen.be">leen.verbist@vlaanderen.be</a><o:p></o:p></span></p>
</td>
<td width="160" nowrap="" valign="bottom" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">syxjo<o:p></o:p></span></p>
</td>
<td width="87" nowrap="" valign="bottom" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">1Q2B8A<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S319330<o:p></o:p></span></p>
</td>
<td width="272" nowrap="" valign="bottom" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE"><a href="mailto:steven.geirnaert@vlaanderen.be">steven.geirnaert@vlaanderen.be</a><o:p></o:p></span></p>
</td>
<td width="160" nowrap="" valign="bottom" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">sadminroelsmc<o:p></o:p></span></p>
</td>
<td width="87" nowrap="" valign="bottom" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">opgelost<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S320066<o:p></o:p></span></p>
</td>
<td width="272" nowrap="" valign="bottom" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE"><a href="mailto:ilse.killemaes@vlaanderen.be">ilse.killemaes@vlaanderen.be</a><o:p></o:p></span></p>
</td>
<td width="160" nowrap="" valign="bottom" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">killemil<o:p></o:p></span></p>
</td>
<td width="87" nowrap="" valign="bottom" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">1Q2B8E<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S322543<o:p></o:p></span></p>
</td>
<td width="272" nowrap="" valign="bottom" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE"><a href="mailto:joy.mendu@vlaanderen.be">joy.mendu@vlaanderen.be</a><o:p></o:p></span></p>
</td>
<td width="160" nowrap="" valign="bottom" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">mendujo<o:p></o:p></span></p>
</td>
<td width="87" nowrap="" valign="bottom" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">1Q2B8AA<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S326128<o:p></o:p></span></p>
</td>
<td width="272" nowrap="" valign="bottom" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE"><a href="mailto:sabine.buyle@vlaanderen.be">sabine.buyle@vlaanderen.be</a><o:p></o:p></span></p>
</td>
<td width="160" nowrap="" valign="bottom" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">buylesa<o:p></o:p></span></p>
</td>
<td width="87" nowrap="" valign="bottom" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">1Q2B8B<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S330544<o:p></o:p></span></p>
</td>
<td width="272" nowrap="" valign="bottom" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE"><a href="mailto:gert.govaerts@vlaanderen.be">gert.govaerts@vlaanderen.be</a><o:p></o:p></span></p>
</td>
<td width="160" nowrap="" valign="bottom" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">govaerge<o:p></o:p></span></p>
</td>
<td width="87" nowrap="" valign="bottom" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">1Q2B8GC<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S330657<o:p></o:p></span></p>
</td>
<td width="272" nowrap="" valign="bottom" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE"><a href="mailto:hajar.messari@vlaanderen.be">hajar.messari@vlaanderen.be</a><o:p></o:p></span></p>
</td>
<td width="160" nowrap="" valign="bottom" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">messarha<o:p></o:p></span></p>
</td>
<td width="87" nowrap="" valign="bottom" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">1Q2B8AA<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S331440<o:p></o:p></span></p>
</td>
<td width="272" nowrap="" valign="bottom" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE"><a href="mailto:shana.debrock@vlaanderen.be">shana.debrock@vlaanderen.be</a><o:p></o:p></span></p>
</td>
<td width="160" nowrap="" valign="bottom" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">debrocsh<o:p></o:p></span></p>
</td>
<td width="87" nowrap="" valign="bottom" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">1Q2B8E<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S331453<o:p></o:p></span></p>
</td>
<td width="272" nowrap="" valign="bottom" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE"><a href="mailto:dirk.strackx@vlaanderen.be">dirk.strackx@vlaanderen.be</a><o:p></o:p></span></p>
</td>
<td width="160" nowrap="" valign="bottom" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">bergenpa<o:p></o:p></span></p>
</td>
<td width="87" nowrap="" valign="bottom" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">1Q2B8GH<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S331524<o:p></o:p></span></p>
</td>
<td width="272" nowrap="" valign="bottom" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE"><a href="mailto:philip.tanghe@vlaanderen.be">philip.tanghe@vlaanderen.be</a><o:p></o:p></span></p>
</td>
<td width="160" nowrap="" valign="bottom" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">tangheph<o:p></o:p></span></p>
</td>
<td width="87" nowrap="" valign="bottom" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">1Q2B8GB<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S340409<o:p></o:p></span></p>
</td>
<td width="272" nowrap="" valign="bottom" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE"><a href="mailto:sander.debruyne@vlaanderen.be">sander.debruyne@vlaanderen.be</a><o:p></o:p></span></p>
</td>
<td width="160" nowrap="" valign="bottom" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">debruysc<o:p></o:p></span></p>
</td>
<td width="87" nowrap="" valign="bottom" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:15.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">1Q2B8FGF<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:45.0pt">
<td width="97" nowrap="" style="width:73.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:45.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">S340418<o:p></o:p></span></p>
</td>
<td width="272" style="width:204.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:45.0pt">
<p class="MsoNormal"><span lang="EN-US" style="color:black;mso-fareast-language:NL-BE">1Q2B - Departement Omgeving<br>
</span><span style="color:black;mso-fareast-language:NL-BE"><a href="mailto:frederik.carpentier@vlaanderen.be"><span lang="EN-US">frederik.carpentier@vlaanderen.be</span></a></span><span lang="EN-US" style="color:black;mso-fareast-language:NL-BE"><br>
</span><span style="color:black;mso-fareast-language:NL-BE"><a href="mailto:help@omgevingvlaanderen.be"><span lang="EN-US">help@omgevingvlaanderen.be</span></a></span><span lang="EN-US" style="color:black;mso-fareast-language:NL-BE"><o:p></o:p></span></p>
</td>
<td width="160" nowrap="" style="width:120.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:45.0pt">
</td>
<td width="87" nowrap="" style="width:65.0pt;padding:0cm 3.5pt 0cm 3.5pt;height:45.0pt">
<p class="MsoNormal"><span style="color:black;mso-fareast-language:NL-BE">1Q2B<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Dank bij voorbaat,<o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE">Met vriendelijke groet,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE">Mario Roels<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE">Eindgebruikersondersteuner expert<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE">Vlaamse Overheid<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE">DEPARTEMENT
<b>OMGEVING</b><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE">Afdeling Strategie, Internationaal, Digitalisering en Organisatie (SIDO)<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE">T
</span></b><span style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE">02 553 11 39<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE">Koning Albert II-laan 20 bus 8, 1000 Brussel<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#1F497D;mso-fareast-language:NL-BE"><a href="http://www.omgevingvlaanderen.be/"><span style="color:blue">www.omgevingvlaanderen.be</span></a></span></b><b><span style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://twitter.com/omgevingVL"><span lang="EN-US" style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE;text-decoration:none"><img border="0" width="17" height="17" style="width:.177in;height:.177in" id="Afbeelding_x0020_4" src="cid:image002.jpg@01D900DB.12D61C80"></span></a><span style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE"> </span><a href="https://www.facebook.com/Departementomgeving"><span lang="EN-US" style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE;text-decoration:none"><img border="0" width="17" height="17" style="width:.177in;height:.177in" id="Afbeelding_x0020_3" src="cid:image004.jpg@01D900DB.12D61C80"></span></a><span style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE"> </span><a href="https://www.linkedin.com/company/departement-omgeving"><span lang="EN-US" style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE;text-decoration:none"><img border="0" width="17" height="17" style="width:.177in;height:.177in" id="Afbeelding_x0020_2" src="cid:image005.jpg@01D900DB.12D61C80"></span></a><span style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;color:#DA6522;mso-fareast-language:NL-BE"><img border="0" width="141" height="48" style="width:1.4687in;height:.5in" id="Afbeelding_x0020_1" src="cid:image006.png@01D900DB.12D61C80" alt="logo-handtekening"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:NL-BE"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="NL" style="mso-fareast-language:NL-BE">Van:</span></b><span lang="NL" style="mso-fareast-language:NL-BE"> Vlaamse Overheid Wijzigingsbeheer <VO.Wijzigingsbeheer@cegeka.com>
<br>
<b>Verzonden:</b> vrijdag 25 november 2022 9:41<br>
<b>Onderwerp:</b> Geplande wijziging: "CHG0034814 - Trend Micro - verwijderen van werkplekken"<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="NL">L.S.,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="NL"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="NL">Bij deze attenderen wij u graag op de onderstaande geplande wijziging:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="NL"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="margin-left:-5.8pt;background:#F9FBFD;border-collapse:collapse">
<tbody>
<tr style="height:20.1pt">
<td width="699" colspan="2" style="width:524.1pt;border-top:solid windowtext 1.0pt;border-left:solid windowtext 1.0pt;border-bottom:none;border-right:none;background:#FFED00;padding:0cm 5.4pt 0cm 5.4pt;height:20.1pt">
<p class="MsoNormal"><b><span lang="NL" style="font-size:16.0pt;color:black">CHG0034814 - Trend Micro - verwijderen van werkplekken</span></b><b><span lang="NL" style="font-size:14.0pt"><o:p></o:p></span></b></p>
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<span lang="NL"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="NL"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="NL" style="color:black">28 november t/m 23 december</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span lang="NL" style="color:black">ServiceNow ID</span></b><b><span lang="NL"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><span lang="NL" style="color:black">CHG0034814</span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">Beschrijving</span><o:p></o:p></b></p>
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<p class="MsoNormal"><b><span lang="NL" style="color:black">Werkplek toestellen met Trend Micro ipv Windows Defender</span></b><span lang="NL"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Betrokken systeme</span><span lang="NL" style="color:black">n</span><b><o:p></o:p></b></p>
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<p class="MsoNormal"><span lang="NL" style="color:black">Werkplektoestellen in Excel overzicht (zie bijlage)</span><b><o:p></o:p></b></p>
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<p class="MsoNormal"><span style="color:black">Betrokken entiteiten </span><span lang="NL"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="NL" style="color:black">Alle VO-entiteiten binnen de Gemeenschappelijke ICT-dienstverlening (GID) waarbij Trend Micro Antivirus nog actief staat</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:black">Duur</span></b><o:p></o:p></p>
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<span style="color:black">28 November tem 11 december 2022: overgangsperiode via incident naar servicedesk.</span><span lang="NL"><o:p></o:p></span></li></ul>
<p class="MsoNormal" style="line-height:105%"><span lang="NL"><o:p> </o:p></span></p>
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<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo6"><span style="color:black">Vanaf maandag 12 december 2022: alle overblijvende werkplekken met Trend Micro zullen
</span><span lang="NL" style="color:black">uit relevante systemen verwijderd worden</span><span style="color:black">.</span><span lang="NL"><o:p></o:p></span></li></ul>
<p class="MsoListParagraph"><span lang="NL"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">Technische beschrijving</span><o:p></o:p></b></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:105%"><span lang="NL" style="color:black">Alle toestellen binnen de Gemeenschappelijke ICT-dienstverlening - GID (muv enkele bijzondere toestellen zoals Labo pc’s) dienen over Windows Defender te
beschikken als antivirustool in W10 zodat deze centraal vanuit Intune beheerd kunnen worden. Zo blijven de toestellen optimaal beveiligd en worden problemen vermeden die gemakkelijk opgelost of voorkomen hadden kunnen worden door het tijdig verwijderen van
Trend Micro Antivirus maar ook door het tijdig voorzien van updates voor al deze GID-toestellen.
</span><span lang="NL"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:105%"><span lang="NL" style="color:black">Er werd eerder al een individuele communicatie uitgestuurd naar ICT-functiehouders voor toestellen waarvoor geen eindgebruikers staan toegekend in CMDB2 om
dit veiligheidsrisico te verhelpen via schermovername. </span><span lang="NL"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="NL" style="color:black">De lijst in bijlage zijn de nu nog resterende toestellen die ofwel:</span><span lang="NL"><o:p></o:p></span></p>
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<li class="MsoListParagraph" style="margin-left:0cm;mso-add-space:auto;line-height:105%;mso-list:l1 level1 lfo9">
<span lang="NL" style="color:black">niet aan eindgebruikers kunnen worden toegewezen en bv. als reservelaptop in kasten liggen.</span><o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-add-space:auto;line-height:105%;mso-list:l1 level1 lfo9">
<span lang="NL" style="color:black">die wel aan eindgebruikers kunnen worden toegewezen maar die intussen tijd niet voldoende lang meer in het netwerk zijn opgestart waardoor de verwijdering van Trend Micro en installatie van Windows Defender in de achtergrond
kon worden opgestart.</span><o:p></o:p></li></ul>
<p class="MsoNormal" style="line-height:105%"><o:p> </o:p></p>
<p class="MsoNormal" style="line-height:105%"><span style="color:black">Voor deze resterende toestellen dient zo snel mogelijk contact genomen te worden met de servicedesk (</span><span lang="NL" style="color:black">via
<a href="mailto:servicedesk@vlaanderen.be">servicedesk@vlaanderen.be</a> of telefonisch via +32 (0)2 553 9000). Zij kunnen via schermovername dit verhelpen.
</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:105%"><span lang="NL"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="color:black">Indien het ticket naar de servicedesk tijdig wordt aangemaakt en het toestel vóór maandag 12 december uitgerust kan worden met Windows Defender ipv Trend Micro client, is er geen impact
en blijft dit toestel gewoon te gebruiken op het GID netwerk. </span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:105%"><o:p> </o:p></p>
<p class="MsoNormal" style="line-height:105%"><span lang="NL" style="color:black">De toestellen waarvoor geen tijdige reactie komt richting servicedesk, worden vanaf maandag 12 december geweerd van het netwerk en verwijderd uit achterliggende systemen. Enkel
via herinstallatie (EWA in SNOW) kunnen deze toestellen terug in gebruik genomen worden.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="NL"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">Resultaat</span><o:p></o:p></b></p>
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<p class="MsoNormal" style="line-height:105%"><span lang="NL" style="color:black">Van alle toestellen in Excel overzicht (zie bijlage) is Trend Micro verwijderd en staat Windows Defender actief.
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">Contact</span><o:p></o:p></b></p>
<p class="MsoNormal"><b><span style="color:black"> </span><o:p></o:p></b></p>
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<p class="MsoNormal"><span lang="NL" style="color:black">Voor meer informatie contacteert u
<a href="mailto:voservicemanagement@cegeka.com">voservicemanagement@cegeka.com</a></span><span lang="NL"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">Indien er na de uitvoering van de wijziging problemen worden vastgesteld, wordt u verzocht om deze te melden via
<a href="mailto:servicedesk@vlaanderen.be">servicedesk@vlaanderen.be</a> of telefonisch via
</span><span lang="NL" style="color:black">+32 (0)</span><span style="color:black">2 553 9000</span><span lang="NL" style="color:black">.</span><span lang="NL"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">Opmerkingen</span><o:p></o:p></b></p>
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<p class="MsoNormal"><span style="color:black">Gelieve deze informatie door te sturen naar de betrokken personen binnen uw entiteit</span><span lang="NL" style="color:black">.</span><span lang="NL"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">Distributielijst</span><o:p></o:p></b></p>
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<p class="MsoNormal"><span style="color:black">Deze mail wordt</span><span lang="NL" style="color:black"> automatisch</span><span style="color:black"> verstuurd naar alle
</span><span lang="NL" style="color:black">geabonneerden. </span><span style="color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="NL" style="color:black">Verzoeken voor aan- of afmeldingen van deze mailinglist kunnen gemeld worden via [</span><span class="MsoHyperlink">wijzigingsbeheer.vlaanderen@provider.</span><span class="MsoHyperlink"><span lang="NL">xyz</span></span><span class="MsoHyperlink"><span lang="NL" style="color:black;text-decoration:none">].</span></span><span lang="NL"><o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Wij hopen u hiermee voldoende te hebben geïnformeerd.<span style="font-size:8.0pt"><o:p></o:p></span></p>
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